About

The French Company®, based in Twinsburg, Ohio has provided progressive business solutions to regional as well as Fortune 100/500 companies across the nation for over 40 years. We provide customized maintenance, repair and cleaning services programs for rolling stock equipment, material handling We maintain shopping cart fleets nationally.equipment and shopping carts on a national level.

By leveraging our self-performing field staff, The French Company’s preventative maintenance and service programs not only extend the life of shopping carts and rolling equipment, but effectively reduce total cost of ownership by 25% or more.

The French Company’s division, FacilityConnect®, provides unique facility solutions for retailers, restaurant chains, property management & development companies, and other multi-facility organizations and their service providers, vendors and contractors.  Services include facility assessments, audits, and surveys, as well as asset tagging and tracking. This division provides a variety of facility maintenance and management solutions for companies that operate multiple locations over a geographically dispersed area. Our self-performing business model is based on our practice of providing the highest value and level of service to retail store operators and companies that operate and manage multiple buildings, locations and facilities.

We keenly focus on quality assurance and compliance with the scope of work that is requested by our clients. Whether the scope of work involves shopping cart maintenance and repair or a complete facility assessment, we make sure it is done on time and properly. Our commitment to customer service is an important reason why customers choose us to inspect, repair, lubricate, align, clean and maintain their shopping cart fleets, material handling and rolling stock equipment.

Several of our clients have partnered with us for decades due to the level of service we provide.  We seek feedback from our customers as an integral component of our quality assurance process.   96% of our clients rate us as "excellent to very good".

We perform on-site retail equipment maintenance & repair to chains and multi-site operators.  Our clients represent a broad range of industries including retail, grocery, drug stores & pharmacies, warehouse clubs, propertly management & development, restaurants, contractors and service providers. 

During the "Service Engagement Process" our team of specialists works with Facility Managers, Procurement, and other company executives to determine and structure the proper combination of services to achieve their goals.  We offer a variety of pricing options which include:

  • Flat Rate Preventative Maintenance
  • Full Preventative Maintenance
  • Leasing
  • On Call Preventative Maintenance
  • Parts and Labor Preventative Maintenance
  • Per Piece of Equipment
  • Per Location

We invite your company to consider the solutions and services offered by The French Company® and FacilityConnect®. We welcome the opportunity to discuss our many options at a pace best suited to achieve your goals.

If you are interested in any of the options listed below, call us at 800.321.8875 or click here to get started >>>

  • Coordinate a pilot test at one of your stores or facilities
  • Learn more about our services
  • Receive a brochure in the mail
  • Request pricing or a quote
  • Request a maintenance service proposal
  • Talk to a Program Specialist


For more information about our maintenance services or facility solutions, please call us at 800.321.8875 and ask to speak with a Program Specialist. 

Our Program Specialists will answer any questions you have about our services and will be happy to explain how our companies will collaborate during the first stage of the  "Service Engagement Process". We look forward to discussing the many program options we offer to help your business.