Client Testimonials

Client testimonials are reflective of our company. We want to know what our customers think about our facility solutions and services. After work Self Performingis performed, our technicians ask store managers to rate their performance in a brief written report.  We always appreciate their feedback and recommendations, which are used to further perfect our processes and service.

The French Company® is grateful for the support of our customers and their testimonial statements.  We believe their affirmations of our service quality are truly noteworthy.  Below is a sampling of comments and testimonials from a few of our clients.  We consider them to be a tribute to our experienced service technicians and their attention to detail. 

Babies "R" Us: "Gilbert was very informative. Everything was done per work order." Store #9566

BJ's Wholesale Club: “Great service. Very thorough job...would recommend to others needing same services.” Store #03

Gordon Food Service: “All the work that they did was explained before they did it. They completed all their work in a satisfactory manner and were very pleasant to deal with. They were very helpful with getting carts that were not gathered the night before.” Store #98

Meijer: "Always great service. Nick always treats our guests and team members in a friendly manner. Thanks for everything." Store #143

Safeway: "Great job! The technician worked hard to ensure all areas of concern were taken care of. Very professional and patient with the amount of work he had to do." Store #1975

Staples: "We appreciate the service that we received at our store . The person was extremely thorough, checking shopping carts, ladders, emergency doors, etc. He was very courteous and professional and I appreciate his input." Store #1646

Toys "R" Us: "Thank you for the prompt and courteous service." Store #6323

Walmart: "Service was excellent. Ray and Mark told us exactly what they were doing and gave us a total on every cart that was worked on. These gentlemen were excellent and very informative."  Store #3829

Wegmans: “The service provided to store #69 was very professional. They were very informative and finished the work in a timely fashion.”  Store #69

Weis Markets: “The service was very excellent. The carts were in need of cleaning and now look very good.”  Store #15

For information about our Preventative Maintenance Services for Shopping Carts and Other Equipment as well as our Facility Solutions, please call us at 800.321.8875 or click here to contact a Service Program Specialist.